EFFICIENCIES

GIB Inc uses surveys, interviews, and observation to conduct a comprehensive service audit.

TESTIMONIALS

PLANNING

GIB Inc

Business Consulting

OUR SERVICES

IMPLEMENT

“GIB Inc delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

ASSESSMENT

Once we have executive buy-in, we oversee the implementation process from start to finish.

SEASONED PROS

We identify technology, training, and processes to take your service team to the next level.

Gib Inc monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

On-site audits
Service benchmarking
Fresh Start training
Call center outsourcing
KPI measurement
Legal compliance